Job Description

Job Description and Duties

The Analyst II performs advanced analytical and administrative functions that support District records management, online and hard copy documentation systems, and business operations workflows. The incumbent assists with complex subpoena and public records request processing; supports records searches, tracking, and quality control; and helps ensure timely, accurate, and compliant responses. The Analyst II also helps develop, maintain, and govern district-wide forms, manuals, and operating documents; manages version control and organized repositories; and provides staff guidance on proper use and accessibility. Additionally, the position supports contract and procurement activities through tracking, analysis, and coordination with program staff, contributing to efficient, consistent, and compliant administrative operations across the District.

PARF# 04-26-0602 / JC- 518953

Eligibility for hire may be determined by your score on the Analyst II  exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click and search by typing in the classification title.

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Working Conditions

Position located at 111 Grand Ave., Oakland, Alameda County.

Multiple positions may be filled from this recruitment.

The incumbent will be required to work in two primary locations: in a cubicle under artificial lighting in a high-rise office building and in file rooms or records storage areas, which may be dusty and have limited ventilation. Duties may require prolonged sitting and the use of a computer and standard office equipment. Other duties may include occasional travel within the District to coordinate records, forms, or administrative activities, with possible exposure to varying environmental conditions during these visits.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

Special Requirements

• Statement of qualifications (SOQ) required.

Not including and/or completing the SOQ as directed may result in disqualification from the interview/selection process. Resumes, cover letters, and other materials will not take the place of the SOQ. The SOQ should adhere to the numerical format, address the criteria listed below, be no longer than two pages, and be typed in 12-point Arial font.

1. Describe your experience managing records, public records requests, subpoenas, or other sensitive information requests.
2. Provide an example of a time you developed, improved, or managed business processes, forms, or operational documentation.
3. Describe your experience supporting contract or procurement activities and managing multiple administrative priorities.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment.  If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: or . Please redact birthdates and social security numbers.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Experience in records management, including records retention, document control, and handling of sensitive or confidential information. Knowledge of public records requests, subpoenas, and compliance with legal and departmental requirements is desirable. Experience developing and maintaining forms, manuals, and operational documentation, including version control, is preferred. Experience supporting contract and procurement activities, such as tracking expenditures and processing documentation, is also desirable. Proficiency in Microsoft Office applications, including Excel and Word, and experience with Microsoft Forms, Power Automate, and SharePoint are highly desirable to support e-form development and administrative processes. Strong analytical, organizational, and problem-solving skills, along with the ability to manage multiple priorities independently while maintaining accuracy and attention to detail, are essential. Effective written and verbal communication skills are required.

Benefits

to view the Benefits Summary for Civil Service Employees in the State of California.

Important Application Instructions:

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts.  Confidential information that should be  excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age.  The job application packet checklist is not required to apply for this position.  Failure to follow these instructions may result in your application not being considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  • Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.

Job Tags

Permanent employment, Full time, Contract work, Work at office, Remote work

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