Job Description

• The purpose of this document is to determine the job of IT system administrators
• This Policy applies to the Information Technology Department

• This document describes the roles and responsibilities of a system administrator.

• A System Administrator is a professional who plays an important role in maintaining organizational policies to ensure the integrity of computer systems. A system administrator ensures that the technology infrastructure runs smoothly and efficiently while meeting company requirements.

• Meeting with supervisor to discuss system needs/improvements.
• Managing Windows, Linux, or Mac systems
• Troubleshooting operating system issues.
• Group policy and Active Directory management
• Training staff on newly deployed group policies and or software systems.
• Fixing hardware and software issues related to system admin.
• Managing/maintaining a virtual environment
• Creating/managing/maintaining virtual machines/servers
• Managing/maintaining physical servers
• Backup and restore systems as needed
• Maintaining server rooms organized and clean
• Maintaining Monitoring systems (Zabbix, Graylog, etc.)
• Monitoring systems for failures
• Manage and support systems through MDM
• Manage and support endpoints/anti-virus software
• Manage and maintain inventory
• Managing system administrator-related projects
• Creating/Maintaining documentation for Procedures, Policies, Forms.

• Career

1. Bachelor's degree in computer science or related field.
2. In-depth knowledge of operating systems, Windows, Linux and Mac
3. Strong troubleshooting skills
4. Good network understanding.
5. Familiarity with hardware
6. Knowledge about OS upgrade/downgrade
7. Cybersecurity sense.
8. Strong data backup/recovery knowledge
9. Strong Group Policy management understanding
10. Scripting knowledge
11. Good project management understanding
12. Excellent communication skills

• Personal

1. Sense of urgency
2. Sense of responsibility

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