Job Description

Description

About Us:  

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalized digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. 

As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalized, but predictive and dynamic. 

Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviors that bring our mission and vision to life, every day, in every interaction.

As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences. 

Learn more at Sitecore.com 

About the Role:

This role is responsible for the day‑to‑day project management of brand and creative work, ensuring projects are clearly scoped, well‑coordinated, and delivered to a high standard. As the dedicated Creative Project Manager for the brand team, you’ll play a central role in maintaining momentum, clarity, and alignment across designers and marketing partners.

Reporting to the Senior Manager, Brand and Creative, you’ll independently manage defined brand and creative projects while partnering closely with designers and stakeholders to ensure timelines are realistic, feedback is actionable, and brand standards are upheld. You’ll support a global brand team working across multiple regions and marketing partners, balancing fast‑turn brand needs with higher‑impact initiatives. The role requires strong judgment, confidence operating autonomously, and a solid understanding of creative workflows.

What You’ll Do:

• Manage defined brand and creative projects from intake through delivery
• Own the day‑to‑day coordination of brand work, acting as the central point of contact for timelines, scope, and status
• Review incoming requests to ensure briefs are clear, complete, and ready to move forward before work begins
• Translate creative briefs and stakeholder feedback into clear, actionable tasks for designers
• Maintain accurate project plans, timelines, and documentation in Asana
• Coordinate reviews and approvals, consolidating and clarifying feedback to keep work aligned to the brief and brand standards
• Track progress, dependencies, and workload, proactively flagging risks or trade‑offs early
• Partner with designers to help ensure work aligns with established brand guidelines
• Help manage the creative asset library by keeping files organized, updating assets in SharePoint and the DAM, and maintaining an accurate catalogue of design templates and materials
• Provide clear, consistent status updates so stakeholders understand progress, risks, and next steps
• Champion and uphold established SLAs for brand and creative work, negotiating timelines and scope where necessary to protect quality, capacity, and delivery expectations

What You Need to Succeed:

• Experience independently managing creative or marketing projects (including creative operations, studio coordination, or production roles), ideally within a brand or in‑house environment
• Strong ability to assess brief readiness and translate inputs into structured, actionable work
• Proven track record of tracking timelines closely and managing competing priorities
• Confidence communicating with designers and marketing partners, including guiding feedback conversations
• Solid understanding of creative workflows from brief through delivery
• Ability to maintain detailed, accurate documentation and enforce basic process discipline
• Sound judgment around when to move independently and when to escalate
• Natural inclination to improve clarity, efficiency, or ways of working

Additional Skills That Could Set You Apart:

• Experience working on brand, campaign, or content initiatives
• Comfort collaborating directly with designers and understanding creative terminology and file types
• Exposure to Agile, sprint‑based, or iterative workflows
• Experience reviewing or lightly updating assets in tools like Canva or Adobe Creative Cloud

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic. 

Compensation details: this role offers a salary range from $80k to $95k plus a 10% bonus structure

Sitecore offers a comprehensive benefits package, including multiple health insurance options (medical, dental, and vision coverage), a 401(k) retirement plan with company matching contributions, generous paid time off (vacation/PTO, paid sick leave, and paid holidays, as well as paid volunteer days), fully paid parental leave for new parents, company-paid disability insurance (short-term & long-term coverage) and life insurance, and an Employee Assistance Program supporting employees’ well-being, and a number of voluntary benefits to choose from available upon date of hire.

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